Refund policy

Return & Refund Policy

At CozyBoo, your satisfaction is our priority.

• We offer a 30-day return policy from the date your order is delivered.
• Items must be unused, in their original condition, and in the original packaging.
• To request a return, please contact us before sending your item back.
• Refunds are issued to your original payment method after the returned item has been inspected.
• Shipping fees are non-refundable unless the item arrives damaged or incorrect.

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with photos, and we'll make it right.